.page-newbie-guide-customer-service {
  font-family: 'Arial', sans-serif;
  line-height: 1.6;
  color: #E0E0E0; /* Light gray for general text on dark background */
  background-color: #0A1931; /* Deep blue main background */
}

.page-newbie-guide-customer-service strong.keyword {
    color: #FFD700;
    font-weight: bold;
}

.page-newbie-guide-customer-service__container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
}

.page-newbie-guide-customer-service__hero {
  background: linear-gradient(135deg, #0A1931 0%, #1A2E4B 100%);
  padding: 80px 0;
  text-align: center;
  position: relative;
  overflow: hidden;
}

.page-newbie-guide-customer-service__hero::before {
    content: '';
    position: absolute;
    top: -50%;
    left: -50%;
    width: 200%;
    height: 200%;
    background: radial-gradient(circle at center, rgba(255, 215, 0, 0.1) 0%, rgba(10, 25, 49, 0) 70%);
    animation: page-newbie-guide-customer-service__hero-pulse 15s infinite alternate;
    z-index: 0;
}

@keyframes page-newbie-guide-customer-service__hero-pulse {
    0% { transform: scale(0.8); opacity: 0.5; }
    100% { transform: scale(1.2); opacity: 0.8; }
}

.page-newbie-guide-customer-service__hero > * {
    position: relative;
    z-index: 1;
}

.page-newbie-guide-customer-service__title {
  font-size: 3.2em;
  color: #FFD700; /* Gold for main title */
  margin-bottom: 20px;
  text-shadow: 0 0 10px rgba(255, 215, 0, 0.5);
}

.page-newbie-guide-customer-service__subtitle {
  font-size: 1.2em;
  color: #C0C0C0; /* Lighter gray for subtitle */
  max-width: 800px;
  margin: 0 auto 30px auto;
}

.page-newbie-guide-customer-service__btn {
  display: inline-block;
  padding: 15px 30px;
  border-radius: 8px;
  text-decoration: none;
  font-weight: bold;
  transition: background-color 0.3s ease, transform 0.3s ease;
  border: none;
  cursor: pointer;
  font-size: 1em;
  margin: 10px;
}

.page-newbie-guide-customer-service__btn--primary {
  background-color: #FFD700; /* Gold for primary button */
  color: #0A1931;
}

.page-newbie-guide-customer-service__btn--primary:hover {
  background-color: #E0B800;
  transform: translateY(-3px);
}

.page-newbie-guide-customer-service__btn--secondary {
  background-color: #E03B8B; /* Magenta for secondary button */
  color: #FFFFFF;
}

.page-newbie-guide-customer-service__btn--secondary:hover {
  background-color: #C02A7A;
  transform: translateY(-3px);
}

.page-newbie-guide-customer-service__btn--tertiary {
  background-color: #2a416a; /* Darker blue for tertiary button */
  color: #FFFFFF;
  border: 1px solid #FFD700;
}

.page-newbie-guide-customer-service__btn--tertiary:hover {
  background-color: #3b5a8e;
  transform: translateY(-3px);
}

.page-newbie-guide-customer-service__btn--small {
  padding: 8px 15px;
  font-size: 0.9em;
  margin: 5px;
}

.page-newbie-guide-customer-service__section {
  padding: 60px 0;
  background-color: #0A1931;
}

.page-newbie-guide-customer-service__section--channels {
  background-color: #1A2E4B;
}

.page-newbie-guide-customer-service__heading {
  font-size: 2.5em;
  color: #FFD700;
  text-align: center;
  margin-bottom: 40px;
  position: relative;
  padding-bottom: 15px;
}

.page-newbie-guide-customer-service__heading::after {
  content: '';
  position: absolute;
  left: 50%;
  bottom: 0;
  transform: translateX(-50%);
  width: 80px;
  height: 4px;
  background-color: #E03B8B;
  border-radius: 2px;
}

.page-newbie-guide-customer-service__text {
  font-size: 1.1em;
  text-align: center;
  margin-bottom: 40px;
  max-width: 900px;
  margin-left: auto;
  margin-right: auto;
}

.page-newbie-guide-customer-service__grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 30px;
}

.page-newbie-guide-customer-service__channel-card {
  background-color: #0A1931;
  padding: 30px;
  border-radius: 10px;
  text-align: center;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
  transition: transform 0.3s ease, box-shadow 0.3s ease;
  border: 1px solid rgba(255, 215, 0, 0.2);
}

.page-newbie-guide-customer-service__channel-card:hover {
  transform: translateY(-5px);
  box-shadow: 0 8px 20px rgba(0, 0, 0, 0.4);
}

.page-newbie-guide-customer-service__icon {
  width: 70px;
  height: 70px;
  margin-bottom: 20px;
  filter: drop-shadow(0 0 5px rgba(255, 215, 0, 0.6));
}

.page-newbie-guide-customer-service__card-title {
  font-size: 1.6em;
  color: #FFD700;
  margin-bottom: 15px;
}

.page-newbie-guide-customer-service__contact-info {
  font-size: 1.1em;
  margin-top: 15px;
}

.page-newbie-guide-customer-service__link {
  color: #E03B8B;
  text-decoration: none;
  font-weight: bold;
}

.page-newbie-guide-customer-service__link:hover {
  text-decoration: underline;
  color: #FFD700;
}

.page-newbie-guide-customer-service__social-links {
  margin-top: 20px;
  display: flex;
  justify-content: center;
  gap: 15px;
}

.page-newbie-guide-customer-service__social-link {
  color: #FFD700;
  text-decoration: none;
  font-weight: bold;
  border: 1px solid #FFD700;
  padding: 8px 15px;
  border-radius: 5px;
  transition: background-color 0.3s ease, color 0.3s ease;
}

.page-newbie-guide-customer-service__social-link:hover {
  background-color: #FFD700;
  color: #0A1931;
}

.page-newbie-guide-customer-service__list {
  list-style: none;
  padding: 0;
  max-width: 900px;
  margin: 0 auto 40px auto;
  text-align: left;
}

.page-newbie-guide-customer-service__list li {
  background-color: #1A2E4B;
  margin-bottom: 15px;
  padding: 20px;
  border-radius: 8px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2);
  position: relative;
  padding-left: 50px;
}

.page-newbie-guide-customer-service__list li::before {
  content: '✓';
  color: #FFD700;
  font-size: 1.5em;
  position: absolute;
  left: 20px;
  top: 15px;
}

.page-newbie-guide-customer-service__list-highlight {
  color: #E03B8B;
  font-weight: bold;
}

.page-newbie-guide-customer-service__image {
    width: 100%;
    height: auto;
    border-radius: 10px;
    margin-top: 30px;
    box-shadow: 0 5px 20px rgba(0, 0, 0, 0.5);
}

.page-newbie-guide-customer-service__image--full-width {
    max-width: 100%;
}

.page-newbie-guide-customer-service__accordion {
  max-width: 900px;
  margin: 0 auto;
}

.page-newbie-guide-customer-service__accordion-item {
  background-color: #1A2E4B;
  margin-bottom: 15px;
  border-radius: 8px;
  overflow: hidden;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2);
}

.page-newbie-guide-customer-service__accordion-header {
  background-color: #0A1931;
  color: #FFD700;
  padding: 18px 25px;
  width: 100%;
  text-align: left;
  border: none;
  cursor: pointer;
  font-size: 1.2em;
  font-weight: bold;
  display: flex;
  justify-content: space-between;
  align-items: center;
  transition: background-color 0.3s ease;
}

.page-newbie-guide-customer-service__accordion-header:hover {
  background-color: #1A2E4B;
}

.page-newbie-guide-customer-service__accordion-header::after {
  content: '+';
  font-size: 1.5em;
  transition: transform 0.3s ease;
}

.page-newbie-guide-customer-service__accordion-header.active::after {
  content: '-';
  transform: rotate(180deg);
}

.page-newbie-guide-customer-service__accordion-content {
  padding: 0 25px;
  background-color: #1A2E4B;
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.4s ease-out, padding 0.4s ease-out;
}

.page-newbie-guide-customer-service__accordion-content.active {
  max-height: 300px; /* Adjust as needed */
  padding: 15px 25px;
}

.page-newbie-guide-customer-service__accordion-content p {
  margin-bottom: 15px;
}

.page-newbie-guide-customer-service__commitment-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 30px;
  margin-top: 40px;
}

.page-newbie-guide-customer-service__commitment-item {
  background-color: #1A2E4B;
  padding: 30px;
  border-radius: 10px;
  text-align: center;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
  border-left: 5px solid #E03B8B;
}

.page-newbie-guide-customer-service__commitment-icon {
  width: 80px;
  height: 80px;
  margin-bottom: 20px;
  filter: drop-shadow(0 0 8px rgba(224, 59, 139, 0.7));
}

.page-newbie-guide-customer-service__commitment-title {
  font-size: 1.8em;
  color: #FFD700;
  margin-bottom: 15px;
}

.page-newbie-guide-customer-service__text--large {
  font-size: 1.2em;
  margin-top: 40px;
  font-weight: 300;
}

.page-newbie-guide-customer-service__section--cta {
  background-color: #0A1931;
  text-align: center;
  padding-top: 80px;
  padding-bottom: 80px;
}

.page-newbie-guide-customer-service__cta-buttons {
  margin-top: 40px;
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 20px;
}

/* Responsive Design */
@media (max-width: 768px) {
  .page-newbie-guide-customer-service__title {
    font-size: 2.5em;
  }

  .page-newbie-guide-customer-service__heading {
    font-size: 2em;
  }

  .page-newbie-guide-customer-service__text {
    font-size: 1em;
  }

  .page-newbie-guide-customer-service__grid {
    grid-template-columns: 1fr;
  }

  .page-newbie-guide-customer-service__commitment-grid {
    grid-template-columns: 1fr;
  }

  .page-newbie-guide-customer-service__accordion-header {
    font-size: 1.1em;
    padding: 15px 20px;
  }

  .page-newbie-guide-customer-service__accordion-content {
    padding: 10px 20px;
  }

  .page-newbie-guide-customer-service__list li {
    padding-left: 40px;
  }

  .page-newbie-guide-customer-service__list li::before {
    left: 15px;
  }

  .page-newbie-guide-customer-service__cta-buttons {
    flex-direction: column;
    align-items: center;
  }

  .page-newbie-guide-customer-service__btn {
    width: 80%;
  }
}

@media (max-width: 480px) {
  .page-newbie-guide-customer-service__title {
    font-size: 2em;
  }

  .page-newbie-guide-customer-service__heading {
    font-size: 1.8em;
  }

  .page-newbie-guide-customer-service__btn {
    padding: 12px 20px;
    font-size: 0.9em;
  }

  .page-newbie-guide-customer-service__icon {
    width: 60px;
    height: 60px;
  }

  .page-newbie-guide-customer-service__card-title {
    font-size: 1.4em;
  }
}